Showing posts with label Courtyard Marriott. Show all posts
Showing posts with label Courtyard Marriott. Show all posts

Sunday, September 16, 2012

Good people - Ana

I encounter so many great folks in New York City.  Many of them I see and visit with only for a few moments, but oftentimes their impact is great.

I am dedicating this series of blog posts called "Good people" to the good people I meet here in the city with whom I interact only for a few minutes.  (The members of the hotel staff about whom I have already written in a previous post are absolutely good people and would be placed in this post if I had not previously written about them).

The people I meet and develop close relationships here are not eligible for mention in this series.  But they are, of course, good people too.

Here is one to start:

Ana - Ana was the housekeeper that cleaned my room at the Courtyard Marriott.  One Saturday morning, I ate breakfast downstairs but decided to stay in the hotel for the morning.  When I returned to my room, Ana was already at work.  I didn't want to interrupt her, but I also had nowhere else to go.  So we just started to visit.  She has three kids who live with her in the Bronx.  She is very proud of them and even showed me pictures.  She is Dominican, and we bonded over my ability to speak a little bit of Spanish and over my trip to the Dominican Republic in 2010.  She was a great picture of a supportive, hardworking mother who loves her children.  She was kind, welcoming, and gracious to me - even though she didn't have to be.

Thursday, September 6, 2012

You never know when you'll make new friends

While I moved to the city on July 5, I didn't move into my new apartment until July 27.  Where did I live in the meantime, you ask?  I stayed at the Courtyard Marriott on 40th Street and Broadway in Times Square.

The folks at the hotel always made me feel special - they knew me by name and always greeted me with a warm "welcome back" whenever I returned.  I was closest with the nightshift team because I had more time to visit with them in the evening, and on my last night there, we took a picture to commemorate our special bond.

I gave them this blog address so that they could see this picture, and I spoke to Lucy on the phone as I was writing this post.  So, Ada, Lucy, Rene, and Brian, I miss you and hope you are doing well.

They demonstrated an awesome example of how to be gracious and kind to everyone.  Always happy and smiling, these folks made my stay in that hotel great!

Another funny thing happened while I was behind the front desk (which, by the way, is as cool as I always thought it would be).  A man from Arkansas started talking to me as if I were a hotel employee.  Not surprising.  I greeted him as though that was the case.  He asked me if I got a hotel management degree from Baylor, and I promptly told him that I was just a visitor at the front desk.  It was funny.  I promise.

Here's that picture:

Ada, Lucy,  and Rene stopped for a picture with me behind the front desk of my temporary hotel.  Biran, the bellman was not at work that day, so he is not in the picture.  They are great folks, true professionals, and I'm glad to know them.